Privacy Policy
Bitcomet SAGL · CHE-263.596.019 c/o Arifida SA, Via Motta 18, 6830 Chiasso, Switzerland Last updated: March 2026
Who we are
Bitcomet SAGL is a software company registered in Chiasso, Switzerland (UID: CHE-263.596.019). We build products for environmental commodity markets. This policy covers data collected through bitcomet.io and any associated product websites.
What we collect
We collect only what is necessary to operate our services and respond to your requests.
When you book a call via Cal.com:
Name, email address, and any information you provide in the booking form
Cal.com is an external service; booking data is processed under Cal.com's privacy policy. We receive only the information necessary to schedule and conduct the call
When you visit our website: Framer Analytics collects anonymized, aggregate data. No cookies or tracking technologies are used. The data collected includes:
Pages visited and traffic volume
Geographic location (country level)
Device type (desktop, mobile)
Traffic source and UTM parameters
No IP addresses, browser fingerprints, or personally identifiable information are collected through website analytics.
When you use our products:
Account credentials and profile information
Usage data necessary to deliver and improve the service
Data you input into the product as part of your operations
We do not collect data beyond what is listed here without informing you first.
Why we collect it
Each category of data serves a specific purpose:
Booking information: to schedule and conduct calls, and manage business relationships
Website analytics: to understand how visitors use our site and to improve it
Product data: to deliver, maintain, and improve our products
We do not sell your data. We do not use it for advertising. We do not share it with third parties for their own purposes.
Legal basis
We process personal data under the following legal bases, in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR):
Contractual necessity: processing required to deliver our products and services
Legitimate interest: analytics, security, and service improvement
Consent: where explicitly given, such as for marketing communications
Third-party services
We use a limited number of third-party services to operate our website and business:
Framer: website hosting and analytics
Cal.com: call scheduling
We select providers that meet our standards for data protection. Where these providers process data outside Switzerland or the EEA, we ensure adequate safeguards are in place.
Framer Analytics does not use cookies or tracking technologies. All visitor data is anonymized and aggregated. No personally identifiable information is collected or stored through our website analytics.
Cookies
Our website does not use cookies. Framer Analytics is entirely cookie-free — no cookies, no tracking technologies, no browser fingerprinting.
Our website contains a link to Cal.com for scheduling calls. Cal.com is an external service and operates under its own cookie and privacy policies. No Cal.com cookies are set on bitcomet.io.
Data retention
We retain personal data only as long as necessary for the purpose it was collected:
Booking data: for the duration of the business relationship, plus any legally required retention period
Website analytics data: anonymized and aggregated, retained for up to 24 months
Product data: for the duration of your service agreement, plus any legally required retention period
When data is no longer needed, we delete or anonymize it.
Your rights
Under applicable data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, subject to legal retention obligations
Object to processing based on legitimate interest
Request data portability where technically feasible
Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at the address below. We respond within 30 days.
Data security
We apply technical and organizational measures appropriate to the sensitivity of the data we process. These include encryption in transit and at rest, access controls, and regular review of our security practices.
No system is perfectly secure. If a breach occurs that affects your rights, we will notify you and the relevant authorities as required by law.
Children
Our services are not directed at individuals under the age of 16. We do not knowingly collect data from minors.
Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated through our website. The date at the top of this page indicates the most recent revision.
Contact
For questions about this policy or to exercise your data protection rights:
Bitcomet SAGL c/o Arifida SA, Via Motta 18, 6830 Chiasso, Switzerland info@bitcomet.io
